“No touch” consultations will be the rule at beauty counters. Ear piercing, bra fittings and alterations will be temporarily suspended. Fitting rooms will be limited. Employees will wear company-issued cloth masks. And trying on dress shirts? Forget about it.
Macy’s, one of the biggest department store chains in the United States, announced these steps Thursday as part of an ambitious reopening plan. The company aims to reopen all of its 775 stores, including Bloomingdale’s, Bluemercury and its major flagships in Manhattan, in the next six to eight weeks, the latest sign of how eager the nation’s largest retailers are to return to business.
Biden Denies Tara Reade’s Assault Allegation
It also brought into sharper focus what retail shopping could look like in the pandemic era.
The reopenings are expected to start on Monday, with 68 stores in Georgia, Oklahoma, South Carolina, Tennessee and Texas. Macy’s will reopen 50 more locations on May 11. The company’s stores have been closed since March 18 because of the coronavirus pandemic, causing the majority of its sales to disappear.
Macy’s expects its reopened stores to bring in only about 15 to 20 percent of their typical business at first and “slowly build” from there, the company’s chief executive, Jeff Gennette, said during a presentation. Whether shoppers would return, he acknowledged, was an open question.
“We’ll see how they respond, and based on that, we’ll be a lot smarter,” he said. “So I’m going to know a lot more by Tuesday of next week.”
Mr. Gennette sought to strike an optimistic note about the health of Macy’s business — he noted that April sales were “stronger than we expected” — but he acknowledged that the company was simply not built to sustain the complete closing of its stores for a prolonged period.
Source: Macy’s plans to reopen all of its 775 stores in 6 to 8 weeks
